Orders
How long will the order arrive?
The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 business days (excluding weekends and holidays).
How can I change or cancel my order?
Since we want to send your items to you as quickly as possible, we are generally unable to make changes to an order after it's been placed. However, you can Email Us to check your order status.
Where is my order?
Upon shipment, package tracking information is sent to the email address associated with your order. If you didn’t receive a tracking number, or the tracking seems inaccurate, please Email Us.
My order never arrived. What should I do?
Please Email Us with your order number.
Product
How to Straighten Hair Quickly?
1、Thoroughly Brush Your Hair: Ensure your hair is free of tangles and smooth.
2、Section Your Hair: Divide your hair into small sections, starting with smaller chunks for easier handling.
3、Ensure the Straightener is Heated to the Right Temperature: Set the straightener to the appropriate temperature for your hair type.
4、Slide the Straightener Slowly: Glide the straightener down each section from root to tip as slowly as possible, without stopping in between for the best results.
What does the “one-pass“ result refer to?
Refers to the ability to achieve smooth and straight hair with just a single glide of a straightening tool. This means that you can achieve your desired results without needing to go over the same section of hair multiple times.
Can this straightener be used on afro hair?
Yes, All Faszin straighteners can be used on afro hair. Afro hair typically requires higher heat settings, so please adjust the temperature to between 200-230°C. When using the straightener on afro hair, glide it slowly to ensure each strand is heated evenly. Additionally, Faszin's powerful Anti-Frizz technology will help achieve a shiny, smooth, and straight result for afro hair.
Best hair straightener for thick hair
For thick hair, we highly recommend our Shield F100 Frizz-Free Hair Straightener. With its titanium plates and exclusive built-in negative ion technology, it will transform your thick hair into smooth, sleek and shiny strands in just one pass.
Ideal hair straightener temperature?
130-170℃ for Thin&Damaged Hair; 170-200℃ for Normal&Healthy Hair; 200-230℃ for Coarse&Thick Hair
What colors do Faszin straighteners come in?
Faszin Shield F100 have four colors, white, pink, black and grey; Faszin Shieldplus F300 have three colors, white, pink, black.
Does Faszin straighteners come in pink?
Yes,both Shield F100 and Shieldplus F300 are available in pink.
Are Faszin hair straighteners suitable for use worldwide?
Yes, Faszin hair straighteners are compatible for worldwide use. The voltage range of Faszin straighteners is 100-240V, but the plug type needs to be selected according to the region. Available plug types include European, American, and UK plugs. You can also use a plug adapter for compatibility in other regions.
How can I turn the negative ion function on and off on Faszin hair straighteners?
The negative ion function is enabled by default. Click the power button briefly to turn it off, and click again to turn it back on.
How can I turn on and off Faszin hair straighteners?
Press and hold the On/Off button to switch it on.
How can I set the temperature on the Faszin hair straightener?
The default temperature of the Faszin hair straightener is 180°C, which is suitable for normal, undamaged hair. To adjust the temperature, use the + and - buttons to select a setting between 130°C / 260°F and 230°C / 450°F , with 11 different temperature levels available. [Tips:130-170℃ for Thin&Damaged Hair; 170-200℃ for Normal&Healthy Hair; 200-230℃ for Coarse&Thick Hair]
Operation
Sales Channels
Authorized Sales Channels for Faszin Products in Europe
We hereby inform our valued customers that Faszin products are sold exclusively in Europe through Amazon and our official website, www.faszin.com. Any Faszin products found on other online platforms within this region are not authorized by us and may be counterfeit.
To ensure product authenticity and to receive the full benefits of our warranties and customer support, we strongly recommend purchasing only from our authorized sales channels.
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